Privacy Policy

Last updated: 28 June 2026

## 1. Introduction

This Privacy Policy explains how Eshkol Industrial Automation Ltd. ("Eshkol", "we", "us", or "our") collects, uses, stores, shares, and protects personal information in connection with your use of our website at www.eshkolautomation.com (the "Website") and any communication or transaction you conduct with us.

We are committed to protecting your privacy and to handling personal data lawfully, fairly, and transparently. This Policy is designed to comply with the Israeli Protection of Privacy Law, 5741-1981 and the regulations enacted thereunder, and — where applicable — with the EU General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR").

By using the Website or submitting information to us, you acknowledge that you have read and understood this Policy.

## 2. Data Controller

The party responsible for your personal data (the "data controller") is:

Eshkol Industrial Automation Ltd.
HaHasmhal 2, Tiberias, Israel.
Email: office@eshkolautomation.com

Phone: +972-04-8556356

For any question regarding this Policy or the processing of your personal data, please contact us using the details above.

## 3. Scope

This Policy applies to personal data we process about:

- Visitors to the Website;
- Individuals who contact us through the Website's contact form or by email;
- Prospective and existing clients, suppliers, and business contacts.

This Policy does not apply to third-party websites, products, or services that may be linked from the Website (see Section 12).

## 4. Personal Information We Collect

### 4.1 Information you provide to us

When you submit our contact form or otherwise correspond with us, we may collect:

- Full name;
- Email address;
- Telephone number (if provided);
- Company or organization name (if provided);
- The content of your message and any information you choose to include in it.

You are not legally required to provide this information, but without it we may be unable to respond to your enquiry or provide the requested service.

### 4.2 Information collected automatically

Our Website is hosted on the Wix platform. When you visit the Website, certain technical data is collected automatically by the hosting infrastructure, including:

- IP address;
- Browser type and version;
- Device and operating system information;
- Date, time, and duration of your visit;
- Pages viewed and referring website.

This information is used for the secure operation, integrity, and basic functioning of the Website.

### 4.3 Cookies and similar technologies

The Website uses essential and functional cookies set by the Wix platform that are necessary for the Website to operate correctly, maintain security, and remember basic preferences. These cookies do not require consent under applicable law where they are strictly necessary.

We do not currently use advertising, marketing, or third-party analytics cookies. Should we introduce such technologies in the future, we will update this Policy and, where required, request your consent through a cookie banner.

You can manage or disable cookies through your browser settings; however, disabling essential cookies may impair Website functionality.

## 5. Purposes of Processing and Legal Bases

We process personal data only where we have a lawful basis to do so. Depending on the circumstances, our legal bases under the GDPR are as follows:

Purpose Legal basis (GDPR)
Responding to enquiries submitted via the contact form or email Performance of pre-contractual steps at your request (Art. 6(1)(b)) and/or our legitimate interest in responding to communications (Art. 6(1)(f))
Providing, administering, and fulfilling our services Performance of a contract (Art. 6(1)(b))
Operating, securing, and maintaining the Website Legitimate interest in a secure and functional Website (Art. 6(1)(f))
Complying with legal, accounting, and regulatory obligations Compliance with a legal obligation (Art. 6(1)(c))
Any future marketing communications Your consent (Art. 6(1)(a)), which you may withdraw at any time

## 6. How We Share Your Information

We do not sell your personal data. We may share personal data only in the following circumstances:

- Service providers and processors — including our website host (Wix) and email service providers, who process data on our behalf under appropriate contractual safeguards and only on our instructions.
- Professional advisers — such as accountants, auditors, or legal advisers, where reasonably necessary.
- Legal and regulatory authorities — where we are required to disclose information to comply with the law, a court order, or a lawful request, or to protect our rights, property, or safety.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

## 7. International Transfers

Our hosting and service providers may store or process data on servers located outside Israel and outside the European Economic Area (EEA), including in the United States. Where personal data is transferred internationally, we rely on appropriate safeguards recognised under the GDPR — such as the European Commission's Standard Contractual Clauses or an adequacy decision — and on the relevant provisions of Israeli law governing cross-border data transfers.

## 8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to respond to enquiries, perform our services, and comply with legal, accounting, or reporting obligations.

Contact-form enquiries that do not result in a business relationship are retained for e.g. 12–24 months and then deleted or anonymised. Data relating to clients and transactions is retained for the period required by applicable commercial, tax, and statutory obligations.

## 9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, loss, or destruction. These measures include access controls, encryption in transit where supported by our platform, and reliance on reputable infrastructure providers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

## 10. Your Rights

### 10.1 Rights under the GDPR

If you are located in the EEA, you have the right to:

- Access the personal data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase your data ("right to be forgotten") in certain circumstances;
- Restrict processing in certain circumstances;
- Object to processing based on legitimate interests or for direct marketing;
- Data portability — receive your data in a structured, machine-readable format;
- Withdraw consent at any time, where processing is based on consent, without affecting the lawfulness of prior processing.

### 10.2 Rights under Israeli law

Under the Israeli Protection of Privacy Law, 5741-1981, you have the right to inspect personal data we hold about you and to request that inaccurate, incomplete, or outdated data be corrected or deleted.

### 10.3 Exercising your rights

To exercise any of these rights, please contact us at office@eshkolautomation.com. We will respond within the timeframes required by applicable law. We may need to verify your identity before fulfilling your request.

### 10.4 Right to complain

If you believe your privacy rights have been infringed, you may lodge a complaint with the relevant supervisory authority:

- In Israel — the Privacy Protection Authority (PPA);
- In the EEA — the data protection authority of your country of residence.

We would, however, appreciate the opportunity to address your concerns directly before you approach a regulator.

## 11. Children's Privacy

The Website is intended for business and professional audiences and is not directed at children. We do not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

## 12. Third-Party Links

The Website may contain links to third-party websites, including those of manufacturers and partners whose products we use or represent. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their privacy policies before providing any personal data.

## 13. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The "Last updated" date at the top of this Policy indicates when it was last revised. Material changes will be brought to your attention where required by law. Your continued use of the Website after any update constitutes acceptance of the revised Policy.

## 14. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:

Eshkol Industrial Automation Ltd.
HaHasmhal 2, Tiberias, Israel.
Email: office@eshkolautomation.com

Phone: +972-04-8556356